Contact The Lakes

Reaching out for help can be a major milestone towards improving one’s situation, but you don’t have to do it alone. Whether you would like to discuss our programs or you’re exploring options for someone you love, our team is here to assist and to guide you toward a solution that works best.

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Get in Touch

You can contact The Lakes using whichever method feels most comfortable for you.

Phone: (863) 270-9927
Email: admissions@thelakesbehavioralhealth.com
Address: 420 W Magnolia St, Lakeland, FL 33815


Our admissions department can provide information on program types, scheduling, insurance, and what you can expect on your first day.

Why Choose The Lakes?

Choosing where you receive treatment is one of the most important decisions you’ll make. At The Lakes, we see many individuals who seek structured and supportive, but still practical treatment within an environment that is grounded in everyday life.

At The Lakes, you’ll find:

  • Evidence-based and in-person treatment for co-occurring mental health and substance use disorders.
  • Multiple levels of care, including PHP and IOP services
  • A calm, accessible Central Florida location. Our Lakeland location is conveniently located to serve both the Tampa and Orlando areas.
  • Compassionate, knowledgeable staff with first-hand experience of what living with a mental health or substance use issue is like
  • Help with crisis management, detox placement, and step-down planning so care feels continuous, not fragmented

If you’re unsure whether or not our programs will work for you or a loved one you’re trying to help, our staff will be happy to discuss your options and direct you to other services if necessary.

What Happens Next?

After you reach out, here is what typically happens:

  1. Initial Conversation: A member of our team will listen to what has been going on, answer your questions, and gather some basic information about your needs and goals.
  2. Insurance and Practical Details: We will review your insurance information if you have it, talk through payment options, and explain how coverage is usually handled for PHP, IOP, or outpatient care.
  3. Clinical Assessment: If it seems like The Lakes may be a good fit, we will schedule a clinical assessment with a licensed professional. This helps us recommend the level of care that best matches your situation.
  4. Planning Your First Day: Once a program is recommended, we’ll help you plan your start date, understand your schedule, and know what to bring and expect.

You do not have to have everything figured out before you contact us. Reaching out is simply the first step toward clarity and support.

Ready to talk with someone today?

Call The Lakes